Warranty Policy

TIENDAT Solar – Aiming for the number 1 brand in solar lights!

– TIENDAT Solar  is a unit specializing in distributing reputable, quality solar light products at affordable prices.

– Warranty is an issue you always care about when buying a product. However, not everyone clearly understands this issue, especially products belonging to solar energy systems. Let’s learn about TIENDAT Solar’s warranty policies!

>>> To facilitate purchases and after-sales, TIENDAT Solar would like to send customers a detailed warranty policy as follows:

Warranty Policy:

– All products have TIENDAT Solar’s product stamp and warranty stamp.

– TIENDAT Solar solar light products all have a 3-year warranty, free exchange within 30 days from the date of delivery.

– TIENDAT Solar solar fan products have a 3-year motor warranty and a 1-year warranty on all other details.

Warranty conditions:

– Defective goods discovered by the manufacturer during use (warranty stamp must be intact).

– Product is defective during transportation: Deformed, scratched, cracked,…

– The product is warranted against cracking, fire, or explosion during use due to the environment, use of incorrect power voltage, or overload.

– The free warranty period is still valid.

Warranty process and schedule:

* Warranty process: Free home collection of lights

* Instructions for activating electronic warranty to check warranty progress

ELECTRONIC WARRANTY – NEW IMPROVEMENT FOR THE DIGITAL TECHNOLOGY ERA

Paper warranty cards are small in size and can easily be lost, peeled off, faded, etc., making the warranty information on the card no longer clear. And it is impossible to update the product’s latest warranty information and is easily counterfeited, especially for expensive products.

>>> To improve customer experience, TIEN DAT Solar has switched to using ELECTRONIC WARRANTY with outstanding advantages:

✅ Scan QR codes – Save time and costs

✅ Check for real, genuine products

✅ Keep track of the warranty period and the latest warranty process

✅ Convenient – Testable on many devices